招聘天津Desktop/Deskside support engineer(15~20万)
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如果意向请发简历到:john1418@126.com or<br>
henry.chen@weastpower.com<br>
应聘标题:姓名+应聘职位+学历+毕业院校+毕业时间<br>
详细情况请加我MSN:john1418@126.com 注明应聘以及职位<br>
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1. Desk Side Service(Tianjin) <br>
· Strong, demonstrated experience and knowledge working with
Windows XP/7, workstation/laptop hardware repair, IP networking, Tier 3
level troubleshooting in fast-paced mission critical environments<br>
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· Experience with large-scale desktop rapid deployments, software rollouts and upgrades<br>
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· Demonstrated experience troubleshooting MS Office including Outlook, OWA, Blackberries, and wireless technologies<br>
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· Must have thorough understanding of Windows domain structure,
Active Directory, Ghost, Terminal Services, remote control support, NTFS
and file level permissions.<br>
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· LINUX/UNIX troubleshooting skills. <br>
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· Basic knowledge of MAC OS.<br>
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· Thorough understanding of VPN.<br>
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· Imaging/Re-imaging of workstations and laptops. <br>
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· Exceptional customer service and communication skills to convey competence and concern to end users<br>
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· Ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution<br>
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· Effective troubleshooting and problem solving skills<br>
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· Performs installation, configuration, and upgrade of computer hardware and software<br>
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· Documents processes and monitors systems<br>
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· Applies advanced diagnostic techniques to identify problems, investigate causes, and recommend and implement solutions<br>
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· Follow up with clients to ensure client satisfaction<br>
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2.Desktop service (Tianjin)<br>
Should have 1-2yrs of Desk side support experience on a similar position like we need.<br>
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Few Skills/Technologies<br>
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· Desk Side Support experience<br>
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· Familiar with tasks like imaging/installations/Conference room setup<br>
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· Experience in Vendor coordination/Inventory Management<br>
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· Known to Routers/switches/Networking<br>
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· Win7/XP/MAC OS<br>
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· Remote Desktop Tools – Connected/Dame ware/Remote Assistance etc.<br>
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· ITIL tools – Remedy/Service Now<br>
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· Certifications preferred – A+, MCP, MCSE<br>
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· Exposure to Blackberry/iPhone support<br>
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· Hands on experience on troubleshooting Desktop/Laptop/Printers
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