【上海】【北京】【Helpdesk Support Engineer】ITCS GROUP
<DIV>We are looking for a Helpdesk Support Engineer to join our team! We<BR>are a regional IT Consulting firm focus in Global financial<BR>institutions.</DIV><DIV><BR>Job Description<BR>Ø Deliver high quality desktop support for end users;<BR>Ø Install, configure and maintain personal computers, printer /<BR>network / Internet access support, and other related equipment,<BR>devices and systems;<BR>Ø Perform hardware and software installation and upgrades;<BR>Ø Investigate and troubleshoot user problem, perform root cause analysis;<BR>Ø Ensure timely user notification on maintenance and effects on<BR>system availability<BR>Ø Other Ad hoc duties as assigned<BR>Job Requirement<BR>Ø Diploma holder or above in Computer Science or equivalent<BR>Ø 3 years working experience in IT Industry, preferably in<BR>International firms;<BR>Ø Good command of English (both spoken and written) and fluency in<BR>spoken Chinese is a must;<BR>Ø Possess good customer handling skills, experience in dealing with<BR>VIP and foreigners;<BR>Ø Good organizational skills with the ability to multi-task and<BR>prioritize conflicting demands effectively;<BR>Ø Proactive and "can-do" working attitude;<BR>Ø Able to work under pressure and tight schedule;<BR>Ø Holder of MCSA/MCSE/CCNA is an advantage</DIV>
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<DIV><STRONG>How to apply?</STRONG><BR>Interested party please submit your CV with your current and expected<BR>salary to <A href="mailto:Vivian.xiong@itcs-group.com">Vivian.xiong@itcs-group.com</A></DIV>
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<DIV>ABOUT ITCS Group<BR>The ITCS Group (<A href="http://www.itcs-group.com">www.itcs-group.com</A>) is a management consulting,<BR>technology services and IT outsourcing company. We provide customized<BR>consulting solutions, IT resourcing, project management and<BR>off/on-shore application development services across the Asia Pacific<BR>region.<BR>Strategically located in Hong Kong, Japan, Singapore, Australia and<BR>India, we deliver services to Global Corporations, Fortune 500<BR>companies and growing organizations. We work across key vertical<BR>markets that include Finance & Banking, Insurance, Legal and<BR>Communications & Technology where we collaborate with our clients to<BR>lower costs, improve efficiencies, reduce risk and bring about<BR>competitive advantage.<BR>We are currently looking for bright, energetic and professional people<BR>to join our team for different IT projects.</DIV>
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